Which topics should I add to my community?
PinnedProduct-Specific Topics: If you support multiple products, create a separate topic for each product. This allows users to focus on the specific product they are interested in.
Feature Area Topics: For a large, single product, consider creating topics for each major feature area or task. This helps users find relevant discussions more easily.
User Type Topics: If you have different types of users (e.g., end users and API developers), create distinct topics for each user type. This ensures that discussions are relevant to the specific needs and expertise of each group.
General Discussion: A General Discussion topic is essential for issues that don't fit into other categories. Monitor this topic for emerging trends and issues that may need their own dedicated topics.
Creating Your Own Topics: Encourage users to create their own topics when they have specific needs or ideas that don't align with existing categories. This fosters a dynamic and responsive community environment.
To create your own topics, see Adding community discussion topics.
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